5-20-2011

Dear guests,

Pools are inherently dangerous places. While the staff is trained in first aid, CPR and water safety, we don’t want to put these skills to use. Some tips:

  • The signs are required by law. Some items are common sense reminders, others are state laws. Read them, learn them, live them, love them.
  • The life rings, rescue poles and deep water buoys are not toys. Please leave them alone.
  • Doors and gates have a latch 4 feet high for a reason, please don’t prop them open for children, that defeats the purpose.

This isn’t a residential pool; we have rules to follow. Please follow along.

Enjoy your stay and keep safe,

— The Hotel Staff

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4-15-2011

Dear guests,

We have no control over the tax rate, nor can we take your taxes off . Taxes are set and controlled by the government. We are not the government.

Thanks,

-The Hotel Staff

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4-14-2011

Dear guests,

If you have a reservation through a 3rd party (Expedia, hotels.com, Priceline, etc.) you’ll get credit in their frequent stay program, not the hotel’s (priority club, hhonors, marriott rewards, starwood  preferred guest, etc.)

Sorry.

-The Hotel Staff

(Thanks to Ryan)

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4-13-2011

Dear guests,

If you make a reservation through a third party booker, like Expedia or Hotels.com, the night before arrival, and you arrive after midnight, you may not get the exact room type you want. Requests are requests, not guarantees. Yelling at the night auditor about being stuck in a first floor room when no other rooms of your type are available will not only get you absolutely nowhere, but the night auditor will let the day shift know to be on the lookout for you.

-The Hotel Staff

(from Shannon)

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4-12-2011

Dear guests,

No one from the front desk will ever call you and ask you to break a window, set off the fire alarm, damage a sprinkler head, or do anything else that may damage the hotel or put your life in danger.

If you get a suspicious call, notify the front desk IMMEDIATELY.

Don’t let this happen to you.

-The Hotel Staff

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4-11-2011

Dear guests,

This is NOT acceptable hotel behavior.

-The Hotel Staff

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4-10-2011

Dear guests,

When you find a maintenance issue in your room, tell the front desk. We can’t fix it if we don’t know it’s broken.

-The Hotel Staff

(from Rachel)

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4-9-2011

Dear guests,

Please control your children. This isn’t a daycare, nor should it be treated as such.

-The Hotel Staff

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4-8-2011

Dear guests,

Please have your credit card and photo id ready at check-in to save us both a lot of time!

-The Hotel Staff

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